Doctor and troubleshooting

Start with the app's connection status and Doctor checks. Verify the CLI path and version, working-folder permissions, PTY host connection and daemon socket. Never delete the ledger or terminate a session to fix a viewer.

A permission/trust prompt is not an idle prompt. Resolve it in the authenticated terminal. Unknown state stays blocked until a supported observation proves otherwise.

For phone failures, run the explicit remote status probe and verify exact hostname, loopback port, outer Access login and inner Ramulus auth. Re-enter a token or use a registered passkey; do not disable Host/Origin checks.

For update failure, use Retry, inspect the redacted log and use the verified manual download. The previous version must remain usable. For licensing, retain your Paddle receipt and use the native billing portal action; do not paste keys into the website.